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NEWS  Instrument Calibration and Quality Management Workshop - Q4, 2018

 
Prevention of "Personnel Negligence"
 
       The factors that directly affect the quality of calibration result is 4M1E, which means that there are five major factors, namely Man, Machine, Material, Method, and Environment. Man is ranked as the first factor.
 
       Confucius advocated the idea of "teaching according to talent" and "education for all." The laboratory is the practice of "teaching according to people" and "management for all."

 
       The problem with staff negligence is the lack of understanding of knowledge. Therefore, personnel training and study courses are very important.

 
       Another aspect of negligence is the inattentiveness of the personnel. Therefore, it is necessary to allow personnel to gain a sense of ownership, a sense of mission of the work they are responsible for, and apply enthusiasm to the work atmosphere.


       "Errors" and staff negligence become the best excuses. It is hard to guarantee perfection in every situation. "There are people who have lost their hands and horses that have become sloppy." But through communication between personnel and continuous education via seminars, personnel negligence will no longer be a management challenge.


       "Unwittingly," "unintentionally," and "unpredictably" are sources of negligence by personnel. On the surface, it is indeed caused by employees, which is caused by certain psychological factors in the employee's mind. Whenever an error occurs, the manager will of course place the responsibility on employees, but if a causal analysis is diligently conducted, the overwhelming majority of personnel negligence are caused by improper management, resulting in 80% being managers' mistakes and 20% being employees' mistakes. This is the so-called 80/20 principle.


       This seminar has successfully concluded. Thank you all for your enthusiastic participation!
 

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